Inbound Desk · $2,500/mo · inbound as a function, month to month
Every inbound request answered, by a person
Website forms, RFPs, support@ and web chat, taken over as one desk. AI does the intake, the clarifying question, and the first draft under rules written with you. A senior person checks every reply before it goes out. Hard cases reach you with a recommendation. First response inside one business day, in writing.
Or book a 20-minute call first. No pitch, just fit.
01
Drafted by AI, sent by a person
The market sells a receptionist who takes a message, or an AI that answers unchecked. This desk answers the question, and a senior person reads every reply before it goes out. No vendor we read publishes human review of AI replies.
02
Turnaround in writing
First response inside one business day on every channel, in the terms. The top tier adds same-business-day response on the channels you choose.
03
Accountability inside the fee
A wrong reply is fixed at no charge and the rules are updated so it does not repeat. Nobody pays twice for the checking.
Receipts
Products that take people in, built by us.
Each opens the case study.
What the desk covers
Intake, clarification, reply, escalation.
An item is any inbound message that needs an answer. Spam is not counted. Phone is not included.
Every item
- Read and sorted. Sales, support, RFP, partnership, press, or noise, under your rules.
- Clarified. The question you would have asked, asked once, in your voice.
- Drafted. The reply, under rules written with you and tuned monthly.
- Checked and sent. A senior person reads every draft before it goes out.
- Escalated when hard. To you, with the context and a recommended answer.
Every month
- Rules tuned. From what actually arrived, not from a template.
- The report. Volumes, response times, what came in, what it means for the business.
- Integration kept. Forms, inboxes, chat, and your CRM or ticketing, working as one desk.
Pricing
Priced by volume.
Month to month. Overage is a flat fee per item, agreed up front. Business-hours coverage in your time zone.
Up to 75 items
$2,500/mo
For a site or inbox that gets a handful of real requests a day.
- Forms, RFPs, support@, and chat, one desk
- AI intake and draft, every reply checked by a person
- Hard cases to you with a recommendation
- First response inside one business day, a monthly report
Up to 150 items
$4,500/mo
For a team whose inbound is already a part-time job nobody owns.
- Everything in the first tier, at double the volume
- Rules tuned monthly from what arrived
- CRM or ticketing integration, once, done right
Up to 300 items
$7,500/mo
For a company that would otherwise hire for this.
- Everything above, at volume
- Same-business-day first response on chosen channels
- A quarterly review of what the inbound says about the business
How it starts
Answering inside two weeks.
01
Week 1
The rules
How you answer: tone, what to promise, what never to say, what escalates. Written down with you.
02
Week 2
Connected
Forms, inboxes, chat, and your CRM or ticketing tool, into one desk. A dry run on last month's inbound.
03
Week 3
Live
AI drafts, a person checks, replies go out inside the turnaround. You see every escalation.
04
Month 2
Tuned
Rules updated from what arrived; the first report says what the inbound is telling you.
Fit check
Built for some, not everyone.
This is for you if
- Studios and consultancies whose new-business inbox is answered late
- Hotels and operators with group and RFP inquiries
- Product companies with support and sales in the same inbox
Not built for
- Phone answering at volume
- Regulated advice that needs a licensed person on every reply
A person on every reply
Artyom Sklyarov
The executives I talk to do not want to learn agents. They want the inbox handled and a name to call when it goes wrong. So AI drafts, I read every reply before it goes out, and the hard cases come to you with my recommendation attached. The turnaround is in the contract, not in a slide.
A wrong reply is fixed inside the fee and the rules change so it does not repeat. Nobody pays twice for the checking.
Inbound Desk · $2,500/mo
Start the desk
Tell me which channels, roughly how many items a month, and what a bad reply would cost you. I reply within one business day with the tier and the rules we would start from.
The fine print
Questions, answered.
Up to 75 items a month is $2,500, up to 150 is $4,500, up to 300 is $7,500. Overage is $35 an item. Month to month, no minimum term. An item is any inbound message that needs an answer; spam is not counted.
AI drafts. A senior person reads every draft before it is sent, edits it, or escalates it. Nothing reaches your customer unchecked.
First response inside one business day on every channel, written into the terms. The top tier adds same-business-day first response on the channels you choose.
It is fixed inside the fee and the rules are updated so it does not repeat. Charging you again for checking work you already paid for would defeat the point.
Website forms, RFP and new-business inboxes, support@ addresses, and web chat. Phone is not included; receptionist services do that well and cheaply.
A receptionist takes a message for a few dollars a call. An AI front desk answers unchecked for less. This desk answers the question, with a person accountable for the answer and a turnaround in writing. That is why it costs more per item and replaces a hire rather than a phone line.
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What does the Inbound Desk cost?
Up to 75 items a month is $2,500, up to 150 is $4,500, up to 300 is $7,500. Overage is $35 an item. Month to month, no minimum term. An item is any inbound message that needs an answer; spam is not counted.
Ready? Start the desk. Buy the result, and with it the right to stop managing every step of getting there.